Good pool, parking by hotel. A safe box, multi-channel television, and a fridge in the room and the exceptionally comfortable bed. Location not far from central station and major shopping centres, and restaurants/bars for eating out options.

Spacious room for a family of four, including a cot. Friendly staff, especially towards our baby/toddler. Good breakfast with plenty of options. Convenient location with nearby convenience stores and restaurants. Helpful staff that speaks English.

Felt completely relaxed, no reason to complain.

The staff were excellent. Everyone spoke english well.

Very expensive for a vacation. More in the price range for business executives. Not good if you want a genuine Japanese experience.

stable (high) standard over many years

Internet access should be free of charge!!!

The rooms were well equipped with all the necessary amenities for a comfortable stay. It was great to have the option to completely block out the light for a good night's sleep. The staff really went above and beyond to accommodate our needs, especially when they saw that we were traveling with children. They provided us with softer pillows, extra towels, and even kids' slippers, which made our stay much more convenient.

The free wifi was not easily accessible, so we ended up relying on our own wifi router throughout our stay. It would have been much more convenient if the hotel offered free wifi for all guests.

The cleaning staff was polite, understanding and helpful

Extremely rude clients, reception staff annoying, and only one public smoking room

Great location, friendly staff, easy parking, comfortable beds, good food

The location is marvellous, 1 mile from a 17th - century castle. It is nestled in a shopping area next to main attractions and science museums and Sakae, Nagoya station and Osu Kannon...

Our stay at Hilton Nagoya was exceptional. The staff genuinely cared about our experience and went above and beyond to make us feel welcome. The Japanese Suite we stayed in was spacious and comfortable, with a fantastic Japanese style bathroom. The views of Nagoya from our suite were breathtaking, especially at night. The buffet breakfast offered a wide variety of delicious food options, both western and Japanese. I highly recommend this hotel for a fantastic stay.

Extremely professional and attentive staffs. Good English by Japanese standard. Very helpful in providing traveling advices. Always smiles! Good facilities of gym and executive lounge.

Executive room provides little difference with ordinary ones. Twin bed too narrow and soft. There is no alternative choice of mattress.

The setting is excellent and comfortable, close enough to the city center and Sakae, Nagoya station and Osu Kannon and the science museum and many restaurants.

hilton nagoya exceeded our expectations with a romantic stay. large room, friendly staff, superb location, and exceptional room service made for a pleasant getaway.

No baby cot provided.

Exceptional, accommodating staff. Pleasant stay. Free shuttle service. Support for future of motoring. Close to train station. Pool made son happy. Convenient pool, sauna, and hot bath. Good quality toiletries. Wide windows entertained son.

Nothing for me.

I had an excellent stay at this hotel. The location was very convenient, with easy access to both public transportation and nearby attractions. The hotel facilities were top-notch, including a great breakfast and clean rooms. The staff was friendly and helpful.

No complaints.

I had a fantastic stay at this hotel. The room was spacious, perfect for my family of three. The staff were incredibly helpful and friendly. There was an incident where my brother lost his wallet, and the hotel staff went above and beyond to assist us in coordinating with various places, including the police. We were able to recover the wallet thanks to their assistance. The location of the hotel was also great, as it was close to a train station, making it convenient for exploring the city. Additionally, the hotel facilities, such as the pool and hot bath, were excellent and kept my son entertained. I was impressed with the cleanliness, the quality of the toiletries, and the overall service provided by the staff.

Nothing negative to say.